High Street Town House achieves coveted ISAAP accredited accommodation provider status

We are extremely proud to have achieved the highly regarded ISAAP ‘compliance assured’ accreditation. We have been awarded this accreditation for over seven years with ISAAP and ASAP, (ISAAP superseded ASAP accreditations).

What is the ISAAP Quality Accreditation Programme?

The Quality Accreditation Programme is the leading global quality assessment, reporting, recognition, and accreditation system for the serviced accommodation, corporate housing, and executive suites sectors of the hospitality industry. ISAAP Accreditation covers 25 countries, over 200 cities and over 100,000 apartments.

What does ISAAP Compliance entail?

The ASAP (Association of Serviced Apartment Providers) states: Compliance is an administrative process designed to provide assurance that the provider meets prescribed criteria in areas such as safety, security, and duty of care, and also meets the minimum acceptable online customer review score.

What are the areas of focus of ISAAP Compliance?

This accreditation recognition award confirms that we have achieved the necessary level of compliance in the following seven key areas:

1. Health & Safety Management: High Street Town House operates in ways which comply with health and safety regulations, protecting our employees, and our guests.
   
2. Fire Risk Management: High Street Town House’s guests stay in buildings which are fully risk-assessed and meet all fire safety requirements.
   
3. Insurance: High Street Town House has appropriate insurance cover for Public and Employer’s Liability.
   
4. Security: High Street Town House provides accommodation in buildings which are secure and safe. Our general data is managed securely and in compliance with GDPR regulations.
   
5. Migrant Workers: High Street Town House’s recruitment and vetting procedures are effective and compliant.
   
6. Illegal & Antisocial Behaviour: High Street Town House does everything possible to minimise the risk of breaches of peace, and the law, by guests.
   
7. Discrimination: High Street Town House demonstrates compliance with relevant legislation, and protection against unfounded allegations.
   

Our latest accreditation is yet another reason why our guests can stay with confidence at High Street Town House. With 24/7 Guest Service support from our award-winning team, and spacious, quality apartments with the highest quality of home furnishings and kitchenware, High Street Town House is the leading operator of “home from home” boutique, character apartments in Manchester’s’ city centre.  We pride ourselves on offering the perfect home from home stay for our business, corporate and professional clients, wherever you may be visiting from.